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Injured in a Work Accident?
Start Your No‑Win‑No‑Fee* Claim Today
Every year we help over 40,000 people start their claim
Expert help to make starting your work injury claim simple and stress-free
Expert help to make starting your work injury claim simple and stress-free
If you’ve been injured at work, you have a legal right to seek compensation — especially if the accident happened because of unsafe conditions, poor training, or employer negligence. Whether you slipped in a warehouse, hurt your back lifting heavy equipment, or suffered an injury on a construction site, we can help you find the right solicitor to handle your claim.
We work with regulated solicitors who handle work accident claims on a No‑Win‑No‑Fee* basis, meaning you won’t pay anything upfront or if you don’t win your case. You’ll only pay if your claim succeeds. Successful claimants typically pay around 25% of awarded compensation. Click here for more information. Our specialist partners, to whom we refer consumer enquiries, pay us a marketing fee.
Do I Have a Claim?
You may be entitled to claim compensation if:
Your accident happened at work or while carrying out work duties (e.g., on‑site, in transit between sites, or off‑site jobs).
The accident was caused by someone else’s negligence — for example, unsafe work practices, lack of training, or faulty equipment.
The injury occurred within the last three years (court time limit; Scotland rules can differ). Free Guide: Understanding Time Limits for Making a Claim
Not sure if you have a claim? There's no obligation and no cost for discussing your case with a specialist advisor.
Who Can Claim?
A full‑time, part‑time, or agency worker
- You may be able to claim if you follow workplace procedures or safety measures set by your employer.
- You may also qualify if your role involves risks that your employer is responsible for managing.
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A contractor or self‑employed worker working under site supervision
- You can claim if you must follow on-site rules or safety instructions from the supervising company.
- You may also qualify if you rely on the site operator’s equipment or safety arrangements while working.
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A temporary, apprentice, or zero‑hour staff member
- You may be eligible if your work is directed or supervised by an employer, no matter your hours.
- You can also claim if you are expected to follow the same safety standards as permanent staff.
Start your claim enquiryEven if you were partly at fault, you may still be eligible. This is called contributory negligence — the compensation may just be reduced proportionally.
Example: If you were found 25% responsible for not wearing PPE, a £10,000 award could reduce to £7,500.
Edge cases that can still qualify:
- Injuries on unpaid trial days
- Staff socials on work premises
- Injuries while using employer‐provided transport
- Accidents caused by other contractors on the same site
We work with trusted and regulated partners with a proven track record in personal injury claims.
What To Do After an Injury at Work
Taking the right steps immediately after a workplace accident can strengthen your case:
1. Report the accident
Tell your manager/supervisor and ensure it’s written in the company accident book. Employers must record work‑related injuries; some serious injuries must also be reported under RIDDOR (Reporting of Injuries, Diseases and Dangerous Occurrences Regulations).
Free Guide: How to Report a Workplace Accident
2. Get medical attention
Visit your GP, urgent care or A&E. Medical records provide independent evidence of what happened and your symptoms.
3. Gather evidence
Photos/video of the scene, equipment, and visible injuries; keep damaged PPE or clothing; note date/time and weather; collect witness names and contact details.
Free Guide: What Evidence do I Need to Collect
4. Keep your records
Store payslips (for lost earnings), receipts (treatment/travel), correspondence with your employer/insurer, and any sick notes (fit notes).
5. Speak to a specialist early
Our friendly team can connect you to a regulated solicitor who specialises in workplace injury claims — free, confidential, no obligation.
Who’s Responsible for My Work Accident?
Your employer owes you a legal duty of care under the Health and Safety at Work Act 1974 to take reasonable steps to keep you safe. They should:
- Provide and maintain safe equipment and machinery
- Offer proper training, supervision and risk assessments
- Maintain clean, hazard‑free premises (good housekeeping)
- Supply and enforce the use of suitable PPE
- Plan work safely (e.g., manual handling, working at height)
If they fail in any of these areas, and you’re injured as a result, you may have a strong case for compensation.
Common Examples of Employer/Occupier Negligence
- Wet floors or trip hazards not marked/cleaned promptly
- Faulty guards or emergency stops on machinery
- Repetitive strain from unsafe workstations or tools
- Construction site incidents (poor inductions, missing edge protection)
- Lifting injuries without manual‑handling training
- Inadequate staffing or lone‑working risks
- Failing to isolate energy sources during maintenance (LOTO)
- Poor workstation ergonomics causing back, neck, or wrist injuries
- Slips or falls caused by trailing computer cables or cluttered office spaces
- Vehicle or delivery accidents due to lack of training or faulty equipment
Third‑party responsibility can also apply, e.g., contractors, site owners (occupiers’ liability), equipment manufacturers (product defects), or negligent co‑workers (vicarious liability via employer’s insurer).
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How the Work Accident Claims Process Works
A quick overview of what to expect once you start your claim.
(These timelines are only for example and will vary from case to case.)
Free Claim Check
Usually Same DayComplete a quick form - it only takes around a minute. A friendly claims advisor will call you, usually within 24hrs, to discuss what happened and your options - free and with no obligation.
Solicitor Review
1–7 DaysIf you wish to proceed, your claim will be referred to one of our regulated partners, who will oversee your case on a No-Win-No-Fee* basis and explain the next steps.
Evidence & Medical
2–12 WeeksYour solicitor gathers medical records, workplace reports, witness statements and may arrange an independent medical assessment.
What Evidence Do I Need →Liability & Negotiation
3–9 MonthsYour solicitor writes to your employer's insurer, sets out the case, and negotiates a fair settlement. Most cases settle without going to court.
Settlement or Court
VariesIf liability or value is disputed, court proceedings may be issued. Serious/complex claims can take longer, but interim payments may be sought to help during recovery.
Act early. The general time limit is three years from the date of the accident (or date of knowledge). For minors, the clock typically runs from age 18.
Act early. The general time limit is three years from the date of the accident (or date of knowledge). For minors, the clock typically runs from age 18.
Typical Compensation and What Affects It
Compensation (often called damages) is designed to recognise both the personal impact of your injury and the financial losses it causes. It includes an amount for your pain, suffering and loss of quality of life, as well as payments intended to restore you financially — covering lost earnings, medical costs, and other expenses linked to your accident.
What You Can Claim
General Damages
For pain, suffering and loss of amenity (based on Judicial College Guidelines and case law), for example:
- Physical pain
- Psychological trauma
- Loss of enjoyment of life
- Impact on daily activities
- Long-term or permanent symptoms
- Reduced independence
Special Damages
For financial loss:
- Past/future lost income
- Medical/rehabilitation costs
- Travel expenses
- Care and assistance
- Aids/adaptations
- Pension impacts
Example Compensation Ranges (Guideline)
| Injury Type | Typical Compensation Range** |
|---|---|
| Back injury | £7,000 – £38,000 |
| Hand or wrist injury | £5,000 – £25,000 |
| Shoulder injury | £4,000 – £18,000 |
| Leg injury | £8,000 – £60,000 |
| Head injury | £15,000 – £100,000+ |
**Figures are indicative, based on the Judicial College Guidelines (17th Edition, 2024) and publicly available settlement data. Actual awards depend on severity, recovery time, impact on daily life and work, and any long‑term effects.
Real‑World Scenarios
Warehouse slip
Torn shoulder soft tissue injury; 12‑month recovery; missed overtime; award includes general damages + 8 months lost earnings.
Joiner hand laceration
Surgery and scarring; time off work; award includes treatment costs and equipment adaptations.
Back strain from manual handling
Inadequate training and no lifting aids; phased return to work; claim includes physio and rehabilitation.
Try our Claim Calculator to estimate your potential compensation, then speak to a specialist for a tailored assessment.
Why Choose Injury Specialists Direct
No‑Win‑No‑Fee*: no upfront costs — and no fee if your claim doesn’t succeed.
Fast Eligibility Check: Get started in under a minute.
Trusted, Regulated Partners: we only partner with firms regulated for personal injury and who are experienced in workplace claims.
Free, Confidential Service: your data is handled securely under UK GDPR. We are GDPR compliant and will never share your data without your consent.
Nationwide Coverage: claims supported across England, Scotland, Wales, and Northern Ireland.
Injury Specialists Direct connects you with accredited personal injury specialists. We are not a law firm - our role is to ensure you speak to the right solicitor for your situation.
Frequently Asked Questions
Generally three years from the accident date or from when you first knew the injury was work‑related. For children, time typically runs from their 18th birthday.
Start your claim enquiryYou may still qualify if the incident occurred under another party’s control (e.g., principal contractor/site owner) or due to unsafe systems of work.
Start your claim enquiryYes. Your compensation may be reduced to reflect your share of responsibility (contributory negligence), but many part‑fault claims still succeed.
Start your claim enquiryIt’s unlawful for an employer to dismiss or treat you unfairly for bringing a genuine injury claim.
Start your claim enquiryNo — the vast majority settle by negotiation with insurers. Court is a back‑up if liability/value cannot be agreed.
Start your claim enquiryStraightforward claims can resolve in 3–9 months; complex or serious injuries may take longer.
Start your claim enquiryNo upfront payment; if you win, a capped success fee (usually up to 25%) is taken from compensation. Your solicitor will explain any additional products (e.g., ATE insurance) and provide full T&Cs.
Start your claim enquiryMedical reports, photos/video, accident book entries, RIDDOR references, witness statements, wage slips, receipts and a diary of symptoms.
Start your claim enquiryOften yes — claims usually proceed against the insurer of the responsible business or site principal.
Start your claim enquiryYou can still claim. The time limit can run from the date of knowledge — when you first reasonably linked the condition to work.
Start your claim enquiryNo. There is no upfront cost, and you only pay a capped success fee if your claim succeeds.
Start your claim enquiryAfter submitting your details, a specialist advisor will contact you, usually within 24 hours, to discuss your case confidentially.
Start your claim enquiryYes. We are fully GDPR compliant, and your data is stored securely. It will never be shared without your consent.
Start your claim enquiry*Successful claimants typically pay fees of 25% of awarded compensation including vat. This may be subject to your individual circumstances and the actual fee may be more or less than this. You may be required to pay an additional fee for other costs such as after-the-event (ATE) insurance. If you cancel your agreement with your solicitor outside of the 14 day cancellation period, then termination fees may apply.
Our specialist partners, to whom we refer consumer enquiries, pay us a marketing fee.
Minor road traffic accidents:
If you have a minor personal injury claim as a driver or passenger in a road traffic accident that was not your fault, you do not have to use the services of a claims management company to pursue your claim. You may be able to present the claim yourself for free, directly through the Official Injury Claim Portal.
Uninsured or untraced drivers; foreign-registered vehicles or accidents abroad:
If you have been involved in a road traffic accident and wish to make a claim against an uninsured or untraced driver; or if the accident was in the UK involving a foreign- registered vehicle; or if the claim involves a road traffic accident abroad, you do not have to use the services of a claims management company to pursue your claim. It may be possible for you to present the claim for free, directly with the Motor Insurance Bureau.
Criminal Injury Claims:
If you think you have a criminal injury claim, you do not have to use the services of a claims management company to pursue your claim. You can present the claim yourself, for free, directly to the Criminal Injuries Compensation Authority (CICA).
InjurySpecialistsDirect is a trading style of Digital Direct Solutions Ltd. Digital Direct Solutions Ltd is authorised and regulated by the Financial Conduct Authority in respect of Claims Management activities. Firm Reference Number 834651. Copyright © 2023 InjurySpecialistDirect. All rights reserved.
