1
Make the area as safe as possible
If it is safe to do so, move yourself and others away from immediate danger. Switch on hazard lights, avoid standing in moving traffic, and call emergency services if anyone is injured or there is a serious obstruction.
2
Call emergency services if needed
You should call 999 if someone is hurt, the road is blocked, the other driver leaves the scene, there is suspected drink or drug driving, or the situation feels unsafe. Police attendance can be especially important in more serious road traffic accident cases.
3
Exchange key details
Try to exchange:
- Full names
- Contact details
- Vehicle registration numbers
- Insurance information
- Make and model of the vehicles involved
Stay calm and stick to the facts. Avoid arguing or admitting fault at the roadside.
4
Gather immediate evidence
Use your phone to collect as much detail as you can. Helpful evidence includes:
- Photos of all vehicles involved
- Damage from different angles
- Skid marks, debris, or road conditions
- Traffic signs, junction layout, and weather conditions
- Visible injuries
If there are witnesses, ask for their names and contact details.
5
Write down what happened
As soon as you can, make a note of:
- The date and time
- The exact location
- The direction each vehicle was travelling
- Traffic light phases or road signs
- Anything the other party said
A short written account made on the same day can be useful later if memories fade.
6
Get medical advice
Some injuries, including whiplash, concussion, and soft tissue damage, may not fully appear until hours or days later. Seeking medical attention protects your health and creates evidence linking the injury to the accident.
7
Tell your insurer
You should usually report the accident to your insurer promptly, even if you were not at fault and do not plan to claim through your own policy. Failing to notify them can sometimes cause issues later.
8
Keep all documents together
Create a simple file for:
- Medical records
- Repair documents
- Courtesy car or travel costs
- Photographs and videos
- Witness details
- Police reference numbers
- Letters or emails from insurers
9
Get advice about your legal options
If you were injured and someone else may have been responsible, early advice can help you understand whether you may have a claim and what evidence will matter most.
Common mistakes to avoid
- Admitting fault too early
- Forgetting to take photos
- Delaying medical treatment
- Throwing away receipts or documents
- Waiting too long to ask about a claim
Final takeaway
Reporting a road traffic accident properly is not just about paperwork. It helps protect your position, supports any insurance claim, and can strengthen a later injury claim if you decide to pursue one.